Buy good service, not a license fee.
Karma Computing is a young company, despite this, we've seen our fair share of shoddy business practices in the software industry. We see this most in product based or 'off the shelf' software offerings. The model is simple: you buy a licence for some software in the hope that the software you buy is all that its stacked up to be. The challenge, is to raise the following questions-
- How free are you to alter this software?
- How quickly does the company respond to changing the product for your business needs?
Open Source Can Set You Free
But be prepared to think for yourself
- They get excited about this new found freedom- finally they have control!
- They're overwhelmed by the sheer number of options, and flexibility they now have
Computers shouldn't be controlling your business, you should.
Know that the software industry has rapidly changed since the 90s. Software is an iterative process. We now use tools to automate the testing of new features, upgrades. Its simply a lot faster to change, refine software. Yes you still need a programmer, but you don't need someone to sell you a 5 year project. The real challenge remains and is largely outside the domain of computing: To understand the problem you are trying to solve. This is vital to choosing the right tools and software to get the job done right.
Procure based on service not licence fees. How supported do you feel by your vendor? There's no need in this day and age to leave your company beholden to a license fee. Instead, have your service provider beholden to you. By seeking open source tools you are buying the professional skills and advice of a company and not a licence fee for a product.